The Psychiatric Assistance Line (PAL) is committed to providing timely and accessible mental health support, especially for youth, families, schools, and healthcare providers across Minnesota. We offer free psychiatric consultations, training, and educational resources to help bridge the gap in mental health care.
When you visit or use our website, we may collect certain personal data you provide, such as your name, email address, and other contact information if you fill out a form (consultation request, newsletter sign-up, etc.).
We also collect technical information about your device and usage, such as IP address, browser type, operating system, and pages visited, to help with site functionality, optimization, and protection against spam.
• To respond to your inquiries (e.g. consultation requests or questions).
• To provide the services, program information, and resources you request.
• To improve the website experience, monitor usage, and diagnose technical issues.
• To send you updates if you opt in (such as newsletters or announcements).
• Your data will not be sold to third parties.
• We may share your information with service providers who help with website hosting, email services, or analytics — always under contract to protect your privacy.
• In rare cases, we may disclose information if required by law or to protect rights, safety, or the integrity of our services.
We use cookies and similar technologies to improve site performance, remember your preferences, and understand how the site is used. You may choose to disable cookies via your browser settings, though this could affect how some parts of our website work.
Information you submit (for consultations, etc.) is retained only as long as necessary to fulfill the purpose for which it was collected, including legal or reporting requirements.
Technical logs (IP, browser, usage) are kept for a shorter period solely for maintenance, security, analytics, or legal compliance.
• You have the right to access, correct, or delete your personal information that we have collected.
• You can opt out of any further communications (newsletters, updates) at any time.
• You may also disable cookies or tracking as per your browser’s settings.
Our site may include embedded content (e.g. videos, maps, articles) or links to external websites. These third-party sites may collect data about you, use cookies, or track interactions. We are not responsible for their privacy practices.
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. Data may be stored and processed within the United States.
We may update this policy from time to time. The revised version will be posted here, with an updated “last modified” date.
Last Modified 9/17/2025